Marine Claims & Damage Surveys
Independent investigation when something goes wrong
When cargo is damaged or an incident occurs, the quality of the early investigation often decides the outcome of the claim. Vetko provides prompt, impartial attendance to establish the facts, determine cause and document liability while the evidence is fresh.
We work for cargo interests, underwriters and P&I clubs alike, producing reports that withstand challenge and support fair, efficient claim resolution.
Scope of work
What this survey covers.
- Cargo damage surveys
- Marine claims support
- Incident investigations
- Liability documentation
What you receive
Clear, evidential deliverables.
- Independent survey report with cause analysis
- Quantified extent of loss / damage
- Photographic and documentary evidence pack
- Liability and recovery assessment
- Recommendations to mitigate further loss
The claims & damage process
- WP-01
Rapid attendance
A surveyor attends quickly to secure perishable evidence and witness conditions.
- WP-02
Investigation
We establish sequence of events, extent of damage and probable cause.
- WP-03
Quantification
The loss is measured and salvage / mitigation options are assessed.
- WP-04
Reporting
A defensible report is issued to support the claim or its defence.
Who commissions this
- Marine insurers
- P&I clubs
- Cargo owners
- Ship owners
- Legal advisers
Frequently asked
How quickly can you attend an incident?+
We operate a 24/7 attendance capability across major Indian ports and can mobilise to most locations at short notice.
Can your reports be used in legal proceedings?+
Yes. Our reports are prepared to an evidential standard and our surveyors can support arbitration and litigation where required.
Related services
All servicesCommission a claims & damage survey
Tell us the vessel, cargo and port. Vetko Surveys will mobilise and report, promptly and independently.